Refund Policy

This Refund Policy outlines the terms and conditions governing refund requests for services provided by PG Thesis Master. By using our services, you agree to the refund terms as described in this policy. Please read it carefully.

 

1. Eligibility for Refund

 

Refunds may be requested under the following circumstances:

 

Service Unavailability: If we are unable to provide the services you have paid for, you are eligible for a full refund.

Cancellation: If you request a cancellation before we commence work on your project, you are eligible for a full refund.

Quality Assurance: If the work delivered does not meet the agreed-upon requirements and standards, you may be eligible for a partial or full refund, subject to review.

 

2. Refund Request Procedure

 

To request a refund, please follow these steps:

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Contact us through our Email ID pgthesismaster@gmail.com and provide details of your request, including the reason for the refund.

Our team will review your request and may ask for additional information or documentation.

Once your request is approved, we will initiate the refund process within 15 business days.

 

3. Refund Process

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Refunds will be processed using the same payment method you used for the original transaction.

Please allow up to 7 Days business days for the refund to be reflected in your account.

Any transaction fees or charges incurred during the refund process will be borne by the user.

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4. Non-Refundable Situations

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Refunds will not be provided in the following situations:

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If you request a refund after we have commenced work on your project.

If the work delivered is rejected due to changes in your research focus or objectives.

If you fail to provide the necessary information and resources required for the completion of the project.

 

5. Changes to Refund Policy

 

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website. Users are responsible for reviewing this policy regularly.

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6. Contact Information

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For questions or concerns regarding our Refund Policy or to request a refund, please contact us through our Email ID pgthesismaster@gmail.com.

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Last updated: 28/10/2023